We want you to feel in control of your subscription. If you’d like to cancel, here’s how it works.

How to cancel

• Email support: Contact us at info@renimonline.com and we’ll cancel for you. Please include:
  • Name: The name on your subscription
  • Email: The email used at checkout
  • License key: Your activation key (if available)

Timing and access

• Effective date: Cancellations take effect at the end of your current billing period. You’ll keep full access until then.
• After cancellation: Your license will no longer be valid and premium features will be disabled.

Refunds

• Current period: We don’t offer refunds for partially used billing periods.
• Billing errors: If you believe you were charged in error, email us at info@renimonline.com and we’ll review promptly.
• Legal requirements: Where required by applicable law, we will provide refunds accordingly.

Renewals and billing

• Auto‑renewal: Subscriptions renew automatically unless cancelled before the renewal date.
• Price changes: If pricing changes, we’ll notify you in advance; changes apply from the next renewal.

Support

• Questions or help cancelling: info@renimonline.com
• What to expect: We aim to process email cancellation requests within 1–2 business days and will confirm via email.